PayPal logo
  • Sign Up
  • PayPal for You

    Shop & Buy

    • Pay in 3
    • PayPal Credit
    • Earn Credit Cards Rewards
    • Paying with PayPal

    Send & Receive

    • Send Money
    • Request Money
    • Pool Money
    • Start Selling

    Manage Your Money

    • Add Payment Method
    • Security and safety
    • Spend Smarter Guide
    • Get the App app
      Get the App
    • How PayPal works
      How PayPal Works
    • Money Hub
      Money Hub
  • PayPal Open

    The platform for all business

    Business Types

    • Enterprises
    • Small Businesses
    • Solopreneurs
    • Partners
    • Developers

    Accept Payments

    • Online Checkout
    • Instalment Payments
    • Guest Checkout
    • POS System
    • Invoicing
    • Payment Links
    • Enterprise Payments

    Risk & Operations

    • Make Payments
    • Risk Management
    • Fraud Protection
    • Reporting Tools
    • Shipping

    Financial Services

    • PayPal Working Capital
    • Business Debit Card
    • Get Started
      Get Started
    • Fees
      Fees
    • Payment Methods
    • 3rd Party Integrations
    • Business Resource Center
  • Developer
  • Help
Log InSign Up

Help Centre - Business Account

How can we help you?

  • Home
  • Payment Disputes
  • My Account
  • Payments & Transfers
  • Account Limitations & Payment Holds
  • My Wallet
  • Business Tools

Common Questions

  • I’ve forgotten my password. How do I reset it?
  • How do I confirm my email address?
  • How can I release my payment(s) on hold?
  • How do I respond to a PayPal buyer dispute?
  • What is the Resolution Centre?
  • How do I change the type of PayPal account I have?
  • Why can't I link a bank account to my PayPal account?
  • What is the inactivity fee?
  • What are the fees for PayPal accounts?
  • What is a direct debit and how do I update or cancel one?

More ways we can help

Resolution Centre

Fix transaction and account-related issues

Tax centre

Get your 1099-K and other tax information here

Business Resources

Find out how PayPal works for your business

Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Centre

Send, receive and view your PayPal messages

  • Help
  • Contact
  • Fees
  • PSR Quotation Tool
  • Security
  • Apps
  • Shop
  • Enterprise
  • Business Resource Centre
  • Money Hub
  • Modern Slavery Statement

  • About
  • Newsroom
  • Jobs
  • Developers
  • Partners

  • © 1999–2025
  • Accessibility
  • Privacy
  • Cookies
  • Legal
  • Complaints

PayPal UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an electronic money institution (firm reference number 994790); in relation to its regulated consumer credit activities (firm reference number 996405); and for the provision of cryptocurrency services (firm reference number 1000741). Some products and services, such as PayPal Pay in 3 and PayPal Working Capital, are not regulated by the FCA and may offer a lower level of protection. Please read product terms for further details. PayPal UK Ltd's company number is 14741686. Its registered office is 5 Fleet Place, London, United Kingdom, EC4M 7RD.

If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more