How do I upgrade or downgrade my PayPal account?

You can have two PayPal accounts - one personal account and one business account. Sign up for a second account if necessary.

If you want to upgrade your personal account to a business account:

  1. Go to Settings.
  2. In the Account Options section, click Upgrade to a Business Account.

Most business accounts cannot be downgraded, so we recommend opening a new personal account.

If you want to use the same email address that’s registered with your business account, you'll need to close your business account first.

Can have more than 1 PayPal account?

Yes. You can have 1 Personal account and 1 Business account. Each account must be registered with a unique email address.

I recently upgraded my PayPal Balance account to a business account and can't use crypto. What can I do?

Please Contact us and a member of our Customer Service team will assist you.

More ways we can help

Resolution Center

Fix transaction and account related issues

Tax center

Get your 1099-K and other tax info here

Business Help

Get help with using any of our PayPal products

Technical Help

Find out how PayPal works for your business

Message Center

Send, receive, and view your PayPal messages

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