Risk & Dispute Management

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Small business owner on his phone learning about friendly fraud.
Small BusinessOperations

What is friendly fraud? A guide for small business owners

Aug 8, 2024

The thrill of landing a sale can turn sour when customers later dispute their charges for illegitimate reasons. In recent years, friendly fraud has transformed from an occasional annoyance to a major challenge that eats into small businesses’ profitability.

7 mins read
AuthorPayPal Editorial Staff

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